Stay on Top of Every Conversation
Unified Engagement Inbox
The Comments, Messages, and Reviews menus allow you to consolidate customer responses from your various social media channels in one place. Filter and sort functions make it easy to check conversations by channel, business, and status, and also facilitate smooth team response.
AI-Powered Smart Reply
AI generates recommended responses to reviews, and you can save and reuse the responses you use regularly. You can also set up an auto-response function to keep responding to customers even outside of business hours.
Manage Social Media Posts Smarter
Maximize social media performance with efficient tools and strategies. Lead your social media campaign to success with smart management.
Team Collaboration & Collision Prevention
Real-time task status is displayed to prevent duplicate responses that may occur when multiple team members respond to customer messages at the same time. Various filtering is available to facilitate smooth collaboration between team members.
Engagement Metrics at a Glance
You can monitor interaction data such as the number of likes, comments, and shares of uploaded posts in real time to analyze the most effective content.
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