Help Center

Our Help Center is designed to provide you with the support and resources you need to get the most out of our products and services. Whether you have a question about a specific feature, need help troubleshooting an issue, or simply want to learn more about how to use our products, our Help Center has you covered. We offer a comprehensive library of articles, tutorials, and videos to help you quickly find the answers you need.

Learn to manage your clients

Client management

Designed to help you stay connected with your clients and provide exceptional service.
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Clients And How To Create New Ones?

Clients are the owners, representatives or managers of businesses that an agency works with.
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Business and how to create them

Clients are the owners, representatives or managers of businesses that an agency works with.
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How To Connect And Disconnect Teams And Businesses?

Clients are the owners, representatives or managers of businesses that an agency works with.
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Edit a business contact

Manage your contacts information, change it's name, profile picture and save it!
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Change the contact associated to a business

Have a full control of the contacts associated to your business, newer or old ones.
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How To Modify And Edit Business And Their Information?

Have control of businesses and modify information at any time without many clicks.
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Delete a business contact

Remove those contacts that are not required anymore for your business.
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How To Delete Business And Other Alternatives?

Clean your account by deleting g or deactivating unused business profiles.
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How To Use The Batch Upload Of Business And Clients

Save time and avoid uploading businesses one by one, use the batch upload feature for new businesses
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Add hashtags to your business profile

Hashtags are a great way to categorize and make your posts easily discoverable on social media.
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Learn to manage your agency

Agency management

With our powerful tools and features, you can optimize your team's workflow.
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Role management and it's importance

Define roles and ensure that everyone is working toward the objectives.
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Teams and how to create them

An essential part of any organization to work together toward a common goal.
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How To Add, Modify And Delete Team Members?

Adding, modifying, and deleting team members is a critical aspect.
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How to delete teams?

We provide resources and support to help managers navigate this process with care.
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Managing reports

Easily create, customize, and share reports with your team and stakeholders.
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Agency management reports

Our user-friendly interface makes it easy to create custom reports.
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Employees and how to add them

Including their personal and professional information, and other relevant details.
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How to delete employees

Our step-by-step guide, you can quickly and safely remove employees.
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Assign, modify and use plans with businesses

You can easily assign plans to businesses, modify their details, and track their usage.
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Plans, their purpose and how to create them

A variety of resources to help you understand the purpose of plans.
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Managing tasks by teams

Improving collaboration and communication among team members.
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Contract overview and management

You can quickly and easily track contract details, deadlines, and performance metrics.
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What is the difference between plan and contract?

Plans and contracts can be confusing to understand, but let’s clarify the differences between them
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Brochures, How They Work And Create Them?

Brochures are presentations, business proposals, and assets made by you or your agency...
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Multiple tools for your social media networks

Reviews

We are committed to providing the best possible experience for our customers.
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How To Answer To Reviews?

By responding to reviews, you demonstrate that you value their feedback.
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Having Issues Receiving Reviews Made To Your Post?

If you are experiencing issues with reviews connections, there are 3 possible cases and solutions...
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Posting

Our platform’s posting tool is designed to save you valuable time, and centralize all your posting activities.
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Post Scheduling

Make a post that can be shared across all 8 social networks we manage.
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Step By Step To Posting

Resolved all of your doubts and aided you in scheduling your posts easily.
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Comments

Responding to comments is an important part of building relationships with your followers.
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How To Answer To Comments?

Comments play a crucial role in the social media environment, providing an avenue for engagement with your audience.
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Having Issues Receiving Comments Made To Your Post?

If you are experiencing issues while replying to your comments, please refer to our guide.
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Measure your business

Analytics

Optimize your website, content, and marketing strategies.
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Harnessing Analytics: Empowering Business Insights

Our comprehensive analytics system empowers you with a single-page view of all the essential information you need to make informed decisions.
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how to download analytics data

Downloading analytical data is crucial for informed decision-making and unlocking valuable insights
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Integrating your social media

Integrations

You can streamline your workflow and automate tasks, saving you time and effort.
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Integration guide

By integrating your Facebook account with our platform.
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Connections to social media guide

In this guide, we will explain how to access your connections and integrations.
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How to Change Your Social Media Accounts for Your Business?

Fix a wrong connection, migrate to a new business profile, or change a social network.
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Google My Business Failed Posting And Troubleshooting

If you are experiencing issues with integrating your Google My Business...
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Why Connecting To Instagram Through Facebook Is Mandatory

It is important to know that connecting your Instagram account to Facebook is mandatory...
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How To Disconnect Integrations

If you’re looking to remove a social media connection from your account, follow these simple steps ...
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Manage workflows

Tasks & calendar

You can easily view all of your upcoming appointments and deadlines.
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How to use calendar

To use our Calendar section, simply create a new event or appointment.
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Business & teams data in one place

Cloud Storage

Easily upload business files and organize it according to your projects needs.
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Use And Manage Your Cloud Storage

Learn to use and manage your cloud storage and basic features for your business.
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About you

Account

Have a full control of your account activity and modify your information.
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Change your image

See how to select an image and change it, follow the steps to change your profile picture.
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Change your password

Secure your account with a strong password and change it at any time.
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