How to modify and edit business and their information?

✅ Businesses are brands that operate within the platform. The business section of LikeIT is designed to manage and track all the relevant information for the businesses that the agency works with, and is the one you will link your social media accounts to manage posting, reviews and so on.

Keeping your business information up to date is crucial to avoid any errors when sending information on social media or other channels. It is your responsibility, as well as your team’s, to ensure that the data, such as social networks and address, is correct and current. This will help maintain the accuracy of the information you share and prevent any potential issues.

Step 1. Log in to your account and navigate to the menu on the left-hand side.

Step 2. Select “My Clients” from the menu.

Step 3. Access the business folder, and within here you will see a list of all your businesses.

Step 4. Select the business that you want to modify.

Step 5. Inside the business profile, you can modify 4 elements: the general information, the hashtags, the business team, and the social networks.

For the general information:

  • Click on the icon on the top right side of the widget.
  • Here you will be able to modify the client linked to the business, for more information on how to change a client from a business profile, please follow the guide on How to change the client associated to a business?
  • You can change the name of the business, the website, the address, zip code, business phone, country, state, city, logo, description and the plan and contract information.
  • Once you are done modifying, click on “Save” and exit.

Contract and plan information:

  • Modify plan and features: In this section, you can make changes to the social media platforms, number of posts, and features such as comments and reviews that the business manages.
  • Change plan name and process: You can also modify the plan name and view any changes made to the plan in the historic section at the bottom.
  • Save changes: Once you are satisfied with the modifications, simply click on the “Save” button to save the changes.

For the team section:

  • For more information, refer to the “How to connect and disconnect teams and business?” section.
  • You can add or remove teams from the business profile here. These teams are made up of employees who have access to this particular business. If you remove a team and add a new one, the previous team will no longer have access to this business.
  • A business can have multiple teams connected to it for various purposes. This means you can create different teams for different tasks. To come up with creative ideas for teams such as posting, reviews, etc., check out our guide on “Role management and its importance.”

For the hashtags section:

  • In this section, you can add custom hashtags to the business. These hashtags will be accessible when you are creating posts, and you will be able to add them with just one click.
  • These hashtags should be the general ones that you always use when doing posts. These hashtags will help you to increase the visibility of your posts on social media platforms by making them discoverable by users who are searching for topics related to the hashtags you use. This guide will help you to understand the utility of hashtags for each business, and how you can use them to increase your reach and engagement on social media.

For the social networks section:

  • You will manage the connection status of the social networks of the business.
  • For a more in-depth information go to “Integrations”
  • You will be able to add or modify the connections once the business is created.
  • This connections allow one social network of each type for each business.
  • Once the icon is in color blue, it will mean a stable connection.
  • If it is in grey, there is no active connection.