How to download analytics data

💡 Please note that the availability of analytics data from social media platforms may vary, and there can be a delay in receiving the most up-to-date information. This delay depends on the specific social network, as some platforms may provide data with a delay of up to three days.

Welcome to our guide on how to download your analytics data in LikeIT Social.

To download your analytics data, follow these steps:

Step 1. Log in to LikeIT Social.

Step 2. Go to the analytics section in the left-hand menu.

Step 3. Select the business you want to include in the download. By default, all business information is shown on the dashboard. If you want to filter, use the “Business” button to indicate which ones you wish to load.

Step 4. Choose the date range for download. Please note that we only keep information since the day you connected your social media network to our system, and that data normally takes a few days to be processed by us as well as by the social media platforms. Information from approximately the last 3 days will not be recorded.

Step 5. To download a chart, select the one you wish to download and click on the “Download” button. You can download it in image format (either SVG or PNG) or as a CSV document file.

Step 6. Repeat these steps for each section of the analytics page and charts you want to download.

Thank you for using LikeIT Social. If you have any questions or need further assistance, we are always here to help.