{"id":18015,"date":"2025-05-28T08:23:53","date_gmt":"2025-05-28T08:23:53","guid":{"rendered":"https:\/\/likeitsocial.com\/?post_type=docs&#038;p=18015"},"modified":"2025-07-16T06:44:50","modified_gmt":"2025-07-16T06:44:50","password":"","slug":"reviews","status":"publish","type":"docs","link":"https:\/\/likeitsocial.com\/ko\/guide\/reviews\/","title":{"rendered":"\ub9ac\ubdf0\uad00\ub9ac"},"content":{"rendered":"<div data-elementor-type=\"wp-post\" data-elementor-id=\"18015\" class=\"elementor elementor-18015\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-63abf18 elementor-section-boxed elementor-section-height-default elementor-section-height-default rt-parallax-bg-no\" data-id=\"63abf18\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-55b1d3d\" data-id=\"55b1d3d\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-49fd2ce elementor-widget elementor-widget-text-editor\" data-id=\"49fd2ce\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">The <\/span><b>Reviews Menu<\/b><span style=\"font-weight: 400;\"> provides the <\/span><b>ability to view reviews from various social media platforms in one place, and to directly reply or automatically respond to them.<\/b><\/p><p><span style=\"font-weight: 400;\">Instead of checking reviews individually on each social media platform, you can monitor and manage <\/span><b>all reviews at a glance<\/b><span style=\"font-weight: 400;\"> through LikeIT Social.<\/span><\/p><p><span style=\"font-weight: 400;\">By setting up the <\/span><b>AI Auto-Reply feature<\/b><span style=\"font-weight: 400;\">, you can automatically create and send responses based on predefined conditions. Utilizing this feature allows you to efficiently manage customer feedback and improve brand credibility by increasing response speed.<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1da5c87 elementor-section-boxed elementor-section-height-default elementor-section-height-default rt-parallax-bg-no\" data-id=\"1da5c87\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-2f268cf\" data-id=\"2f268cf\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a54b6ca elementor-widget elementor-widget-text-editor\" data-id=\"a54b6ca\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h2>Preparation for Use<\/h2><p><span style=\"font-weight: 400;\">For proper use, please review the following sections and the content of each section.<\/span><\/p><ul><li><b>Business Preparation<\/b><span style=\"font-weight: 400;\">: <\/span><a href=\"https:\/\/likeitsocial.com\/ko\/guide\/businesses\/#2-toc-title\"><span style=\"font-weight: 400;\">Business Creation<\/span><\/a><span style=\"font-weight: 400;\"> and <\/span><a href=\"https:\/\/likeitsocial.com\/ko\/guide\/bridge-builder\/#6-toc-title\"><span style=\"font-weight: 400;\">Social Media Linking<\/span><\/a><\/li><\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-0385c0f elementor-section-boxed elementor-section-height-default elementor-section-height-default rt-parallax-bg-no\" data-id=\"0385c0f\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-783b01b\" data-id=\"783b01b\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-66f041b elementor-widget elementor-widget-text-editor\" data-id=\"66f041b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h2>Guide<\/h2><h3>List of Reviews<\/h3><p><span style=\"font-weight: 400;\">Here&#8217;s how to check reviews by business:<\/span><\/p><ol><li><span style=\"font-weight: 400;\">Click the <\/span><b>[ Select a Business ]<\/b><span style=\"font-weight: 400;\"> button to select a business.<img fetchpriority=\"high\" decoding=\"async\" class=\"alignnone size-full wp-image-18017\" src=\"https:\/\/likeitsocial.com\/wp-content\/uploads\/2025\/05\/image5-5.png\" alt=\"\" width=\"409\" height=\"134\" srcset=\"https:\/\/likeitsocial.com\/wp-content\/uploads\/2025\/05\/image5-5.png 409w, https:\/\/likeitsocial.com\/wp-content\/uploads\/2025\/05\/image5-5-300x98.png 300w, https:\/\/likeitsocial.com\/wp-content\/uploads\/2025\/05\/image5-5-18x6.png 18w\" sizes=\"(max-width: 409px) 100vw, 409px\" \/><\/span><\/li><li><span style=\"font-weight: 400;\">Select the social media you want to check from the <\/span><b>tabs below<\/b><span style=\"font-weight: 400;\">.<img decoding=\"async\" class=\"alignnone size-full wp-image-18018\" src=\"https:\/\/likeitsocial.com\/wp-content\/uploads\/2025\/05\/image3-11.png\" alt=\"\" width=\"701\" height=\"114\" srcset=\"https:\/\/likeitsocial.com\/wp-content\/uploads\/2025\/05\/image3-11.png 701w, https:\/\/likeitsocial.com\/wp-content\/uploads\/2025\/05\/image3-11-300x49.png 300w, https:\/\/likeitsocial.com\/wp-content\/uploads\/2025\/05\/image3-11-18x3.png 18w, https:\/\/likeitsocial.com\/wp-content\/uploads\/2025\/05\/image3-11-600x98.png 600w\" sizes=\"(max-width: 701px) 100vw, 701px\" \/><\/span><\/li><li><span style=\"font-weight: 400;\">Click the review you want to check from the review list.<\/span><\/li><li><span style=\"font-weight: 400;\">Click the <\/span><b>Go to icon<\/b><span style=\"font-weight: 400;\"> to go to the actual social media page.<img decoding=\"async\" class=\"alignnone wp-image-19791 size-full\" src=\"https:\/\/likeitsocial.com\/wp-content\/uploads\/2025\/07\/image4-1.png\" alt=\"\" width=\"1378\" height=\"464\" srcset=\"https:\/\/likeitsocial.com\/wp-content\/uploads\/2025\/07\/image4-1.png 1378w, https:\/\/likeitsocial.com\/wp-content\/uploads\/2025\/07\/image4-1-300x101.png 300w, https:\/\/likeitsocial.com\/wp-content\/uploads\/2025\/07\/image4-1-1024x345.png 1024w, https:\/\/likeitsocial.com\/wp-content\/uploads\/2025\/07\/image4-1-768x259.png 768w, https:\/\/likeitsocial.com\/wp-content\/uploads\/2025\/07\/image4-1-18x6.png 18w, https:\/\/likeitsocial.com\/wp-content\/uploads\/2025\/07\/image4-1-600x202.png 600w\" sizes=\"(max-width: 1378px) 100vw, 1378px\" \/><\/span><\/li><\/ol><h3>\ub9ac\ubdf0 \uad00\ub9ac<\/h3><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Read Status<\/b><span style=\"font-weight: 400;\">: You can manage the read status for each logged-in user.<\/span><\/li><li><b>Done Status<\/b><span style=\"font-weight: 400;\">: You can manage whether a review has been replied using the <\/span><b>[ Done review ]<\/b><span style=\"font-weight: 400;\"> button. (This button is for sharing whether an administrator has replied to a comment when multiple administrators are managing comments.)<\/span><\/li><\/ul><p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-19792 size-full\" src=\"https:\/\/likeitsocial.com\/wp-content\/uploads\/2025\/07\/image6.png\" alt=\"\" width=\"694\" height=\"442\" srcset=\"https:\/\/likeitsocial.com\/wp-content\/uploads\/2025\/07\/image6.png 694w, https:\/\/likeitsocial.com\/wp-content\/uploads\/2025\/07\/image6-300x191.png 300w, https:\/\/likeitsocial.com\/wp-content\/uploads\/2025\/07\/image6-18x12.png 18w, https:\/\/likeitsocial.com\/wp-content\/uploads\/2025\/07\/image6-600x382.png 600w\" sizes=\"(max-width: 694px) 100vw, 694px\" \/><\/p><h3>AI Response Settings<\/h3><p><span style=\"font-weight: 400;\">The AI Response feature helps you create and manage automatic reply to reviews. Users can adjust the AI response in their desired way by setting the reply method, length, and style.<\/span><\/p><p><span style=\"font-weight: 400;\">Here&#8217;s how to set up AI reply by business:<\/span><\/p><ol><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Click the <\/span><b>[ AI Settings ]<\/b><span style=\"font-weight: 400;\"> button.<img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-18021\" src=\"https:\/\/likeitsocial.com\/wp-content\/uploads\/2025\/05\/image1-14.png\" alt=\"\" width=\"407\" height=\"88\" srcset=\"https:\/\/likeitsocial.com\/wp-content\/uploads\/2025\/05\/image1-14.png 407w, https:\/\/likeitsocial.com\/wp-content\/uploads\/2025\/05\/image1-14-300x65.png 300w, https:\/\/likeitsocial.com\/wp-content\/uploads\/2025\/05\/image1-14-18x4.png 18w\" sizes=\"(max-width: 407px) 100vw, 407px\" \/><\/span><span style=\"font-weight: 400;\"><br \/><\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">When the <\/span><b>AI Reply Configuration screen<\/b><span style=\"font-weight: 400;\"> appears, enter the necessary information.<\/span><ul><li style=\"font-weight: 400;\" aria-level=\"2\"><b>Response Configuration<\/b><span style=\"font-weight: 400;\">: Adjust the AI response method and style.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"2\"><b>Tone of Response<\/b><span style=\"font-weight: 400;\">: An option to set the emotion of the response; select a tone that fits the brand image.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"2\"><b>Language Style<\/b><span style=\"font-weight: 400;\">: An option to set the format and expression of sentences.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"2\"><b>Length of Response<\/b><span style=\"font-weight: 400;\">: Adjust the length of the AI response.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"2\"><b>Default Language<\/b><span style=\"font-weight: 400;\">: Set the language in which the AI response is generated by default.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"2\"><b>Objectives<\/b><span style=\"font-weight: 400;\">: An option to set the objectives that the AI response should achieve; add if necessary.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"2\"><b>AI Auto Reply<\/b><span style=\"font-weight: 400;\">: A feature that automatically responds when a review comes in.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"2\"><b>Header<\/b><span style=\"font-weight: 400;\">: A fixed phrase that is always included when the AI response starts.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"2\"><b>Footer<\/b><span style=\"font-weight: 400;\">: A fixed phrase that is always included at the end of the response.<\/span><\/li><\/ul><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Click the <\/span><b>[ Save Changes ]<\/b><span style=\"font-weight: 400;\"> button.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u2705 Done<\/span><\/li><\/ol><p><span style=\"font-weight: 400;\">The set AI response can be applied by clicking the <\/span><b>AI icon<\/b><span style=\"font-weight: 400;\"> next to the reply input field.<\/span><\/p><p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-19793 size-full\" src=\"https:\/\/likeitsocial.com\/wp-content\/uploads\/2025\/07\/image5-1.png\" alt=\"\" width=\"1379\" height=\"796\" srcset=\"https:\/\/likeitsocial.com\/wp-content\/uploads\/2025\/07\/image5-1.png 1379w, https:\/\/likeitsocial.com\/wp-content\/uploads\/2025\/07\/image5-1-300x173.png 300w, https:\/\/likeitsocial.com\/wp-content\/uploads\/2025\/07\/image5-1-1024x591.png 1024w, https:\/\/likeitsocial.com\/wp-content\/uploads\/2025\/07\/image5-1-768x443.png 768w, https:\/\/likeitsocial.com\/wp-content\/uploads\/2025\/07\/image5-1-18x10.png 18w, https:\/\/likeitsocial.com\/wp-content\/uploads\/2025\/07\/image5-1-600x346.png 600w\" sizes=\"(max-width: 1379px) 100vw, 1379px\" \/><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>The Reviews Menu provides the ability to view reviews from various social media platforms in one place, and to directly reply or automatically respond to them. Instead of checking reviews individually on each social media platform, you can monitor and manage all reviews at a glance through LikeIT Social. By setting up the AI Auto-Reply [&hellip;]<\/p>","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"doc_category":[167],"doc_tag":[],"aioseo_notices":[],"year_month":"2026-04","word_count":413,"total_views":0,"reactions":{"happy":0,"normal":0,"sad":0},"author_info":{"name":"likeit dev","author_nicename":"dev-likeit","author_url":"https:\/\/likeitsocial.com\/ko\/author\/dev-likeit\/"},"doc_category_info":[{"term_name":"Review Management","term_url":"https:\/\/likeitsocial.com\/ko\/docs-category\/guide-review-management\/"}],"doc_tag_info":[],"_links":{"self":[{"href":"https:\/\/likeitsocial.com\/ko\/wp-json\/wp\/v2\/docs\/18015"}],"collection":[{"href":"https:\/\/likeitsocial.com\/ko\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/likeitsocial.com\/ko\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/likeitsocial.com\/ko\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/likeitsocial.com\/ko\/wp-json\/wp\/v2\/comments?post=18015"}],"version-history":[{"count":22,"href":"https:\/\/likeitsocial.com\/ko\/wp-json\/wp\/v2\/docs\/18015\/revisions"}],"predecessor-version":[{"id":19796,"href":"https:\/\/likeitsocial.com\/ko\/wp-json\/wp\/v2\/docs\/18015\/revisions\/19796"}],"wp:attachment":[{"href":"https:\/\/likeitsocial.com\/ko\/wp-json\/wp\/v2\/media?parent=18015"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/likeitsocial.com\/ko\/wp-json\/wp\/v2\/doc_category?post=18015"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/likeitsocial.com\/ko\/wp-json\/wp\/v2\/doc_tag?post=18015"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}