Stay on Top of Every Conversation
Unified Engagement Inbox
The Comments, Messages, and Reviews menus allow you to consolidate customer responses from your various social media channels in one place. Filter and sort functions make it easy to check conversations by channel, business, and status, and also facilitate smooth team response.
AI-Powered Smart Reply
AI generates recommended responses to reviews, and you can save and reuse the responses you use regularly. You can also set up an auto-response function to keep responding to customers even outside of business hours.
소셜 미디어 게시물을 더 똑똑하게 관리하세요!
효율적인 도구와 전략으로 소셜 미디어 성과를 극대화하세요. 스마트한 관리로 소셜미디어 캠페인을 성공으로 이끌어 갈 수 있습니다.
Team Collaboration & Collision Prevention
Real-time task status is displayed to prevent duplicate responses that may occur when multiple team members respond to customer messages at the same time. Various filtering is available to facilitate smooth collaboration between team members.
Engagement Metrics at a Glance
You can monitor interaction data such as the number of likes, comments, and shares of uploaded posts in real time to analyze the most effective content.
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